عنوان فارسی مقاله : چگونگی ایجاد و حفظ وفاداری مشتری از طریق BDC قدرتمند


عنوان انگلیسی مقاله :

 How to Build Customer Loyalty and Retention thru a POWERFUL BDC





 

فهرست مطالب

How to Build Customer Loyalty and Retention thru a POWERFUL BDC
Before we begin, let me introduce myself…
Why is our industry turning to the BDC model?
Think “Big Picture”
What is the most effective way to engage with customers?
Structuring an Effective BDC Team
BDC Team Drives Results.
Networking is Not an Option.
Embracing Change, Self Evaluation.



بخشی از مقاله

BDC Team Drives Results.
On average, an effective BDC team will increase productivity by 20% from existing leads within the first 90 days of implementation. How is this possible?

Find the RIGHT people for your team.
The BDC is not a “dumping ground” for underperforming sales or service people. We need energetic, competitive individuals that are eager to meet high expectations within a team dynamic. Compensate effectively…..provide a base hourly rate, ensure commissions are greater for “self-generated sales” and hold people accountable to performance standards.

Set Clear Performance Standards for Reps:
17 Outbound Dials per Hour…..3 Live Contacts = 1 Outbound Appointment
1 Referral Developed with Contact Information
2 Outbound Service Appointments

Part-Time Employee (6hrs a Day)…..6 appointments per day, 30 per week, 120 per month = 60 show = 30 purchase….final results – 20 SOLD APPOINTMENTS PER MONTH.



دانلود رایگان پاورپوینت چگونگی ایجاد و حفظ وفاداری مشتری از طریق BDC قدرتمند


 

کلمات کلیدی: 

Top Customer Retention Resources: 50 Killer Online Resources to ...https://www.ngdata.com/top-customer-retention-resources/Jan 6, 2017 - 8. 5 Customer Retention Strategies to Increase Loyalty ... in which to boost customer retention through online communities in this customer retention article. .... Pair powerful sales funnels and email marketing campaigns with ...20 Customer Retention Strategies that Work - Help Scouthttps://www.helpscout.net/blog/customer-retention-strategies-that-work/Jun 16, 2016 - Managing your customer retention rate is an incredibly important part of ... studies, on increasing customer loyalty, divided into five easy-to-browse sections. ... Providing a contrast for customers can make for powerful marketing, but ... the frugal wow — creating reciprocity through small, thoughtful gestures.Searches related to Customer Loyalty and Retention thru a POWERFULways to build customer loyaltyclient loyalty definitionways to maintain customer loyaltybuilding customer loyalty examplesbuilding customer loyalty in service marketingways to increase customer loyaltystrategies to maintain customer loyaltycustomer loyalty strategy